All major browsers (Internet Explorer, Mozilla Firefox, Google Chrome, Safari) can be used to access the internet banking service. Ensure the latest browser version is installed to maintain the highest level of security encryption.
Use your browser's Help function if you are unsure of your browser's current version number and/or to check for available browser updates.
Q: What browser settings must I use to permit access to the Internet banking system?
A: Although it is not possible for us to define the particular settings for all types and versions of internet browsers, we suggest that the browser you use should:
enable acceptance of cookies
These are normally included as your browser's default settings and can be checked by selecting Tools, Internet Options.
We recommend that you disable any settings your browser may have for automatic completion of names and passwords. Never accept any offer from your browser to save or remember your password.
Q: What is my browser cache?
A: This is where the browser stores pages it has received over the Internet. It does this so that it can speed up your internet sessions by only downloading files that have changed.
Q: How do I clear my browser's cache?
A: We suggest you consult your browser's Help function for directions on how to clear your browers cache.
Q: What are cookies?
A: Cookies are small data packets that can be stored on your computer by an application you are interacting with over the Internet.
To use our application your browser must be instructed to accept cookies. Your browser may be set to do this already, in which case you may be unaware that cookies are being exchanged between our computers. If not, you will probably receive messages from your browser asking whether you want to accept cookies.