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Financial assistance for members affected by fires

Our hearts and thoughts go out to everyone affected by the devastating bushfires throughout NSW and QLD and we would like to offer financial assistance to help remove some of the stress at this time.


If you are a Hunter United member and have been affected by the bushfires, please get in touch with us to discuss Financial Hardship Assistance. Examples of assistance options available to members may include:


  • Reimbursed redraw fees on applicable home loan accounts
  • access to term deposit funds without impacting on the interest rate payable
  • ability to make changes to scheduled loan repayments
  • access to repayment holidays

If you would like to access these special support services, please call us on 1800 10 10 63 or email us at

If you have purchased QBE building, contents or car insurance though us and you need to make a claim as a result of the bushfires, please contact them as soon as possible on 1300 734 728 or There is no need to worry about locating policy paperwork to make a claim.

We’d also like to send a shout out to the firefighters, SES and local volunteers who have pushed themselves to the limit to defend property and lives. We salute you.

Stay safe everyone and ensure you have an evacuation plan if you are in a high-risk area. For up to date information on the fires in NSW click here and for the fires in QLD click here.

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