The switch over to IMB Bank is complete! You can now access your accounts again, via Internet Banking at www.imb.com.au, at a branch or with your new IMB Visa Debit Card.If you need assistance help is available Mon – Fri 8am – 8pm and Saturday 9am - 4pm on the merger helpline 1800 370 773.

page top

Attention: open in a new window. Print

Financial Hardship

Hunter United is committed to assisting customers in times of financial hardship.

At Hunter United, we understand that sometimes your financial situation may change, and you may have temporary difficulties making your loan repayments to us. This may be because of:

  • illness;
  • temporary unemployment;
  • relationship breakdown; or
  • other similar unforeseen circumstances.

If you’re having trouble making your loan repayments, we encourage you to contact us as soon as possible.

Hardship Assistance

If your financial situation has changed, you can apply for Hardship Assistance – a temporary change to your loan repayments to give you a chance to get back on your feet financially.

We will assess your circumstances and if it’s appropriate, we may be able to help by, for example, providing a temporary reduction or deferral of your repayments.

We’re here to help!

If you’d like to talk to us about any trouble you may be having making your loan repayments, or simply to discuss your options, you can call into your local branch or call us on (02) 4941 3888, 9am – 5pm Monday to Friday and 9am – 12pm on Saturdays or by emailing us at imbdirect@imb.com.au.

 

A Message for Members

As part of the Merger with IMB Bank, Hunter United’s disclosure documents have been updated, effective 1 May 2020.

Learn More

Did You Know?

You total deposits up to $250,000 are guaranteed by the Governments Financials Claim Scheme.

Learn More

Merger with IMB Bank

Members to benefit from merger with IMB Bank. Read the full list of the merger-related benefits here.

Learn More