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Two of our fabulous branch team were named as finalists in the recent National QBE Member Care Awards, Jan O'Brien and Jess Beleff …

Two Hunter United team members were named as finalists in the 2015 National QBE Member Care Awards, Jan O'Brien (Branch Manager, Glendale) and Jess Beleff (Member Service Officer, Jesmond).

The awards night was held on the 11th November at the Museum of Contemporary Art in Sydney. 

Jan O’Brien was a top four finalist in the Mortgage Insurance Sales Person category. Jan is a consistently high performer, having made the top four in this category two years in a row, and winning the award last year.

Jess Beleff took out first place in the Most Outstanding Improvement category. The Most Outstanding Improvement category was open for branch, team and individual nominations. 

In speaking about her win, Jess said,

“I think awareness is the key. Customers don’t always know they could get a better deal or that they might be lacking insurance cover. Sometimes offering a comparison to a customer can really surprise them.”

When Jess was announced as the winner she was in shock, “I can’t actually remember anything the presenter was saying about me because I was standing there in shock with a massive smile on my face!”

Jess set herself a goal last year to get an invitation to the awards night by being one of the top two performers in Hunter United. Not only did she achieve an invitation but she outperformed everyone else in the country, with the greatest general insurance percentage sales improvement on her previous year results - achieving a 117% increase.

When asked if Jess has a goal for next year she replied,

“Of course! Top sales person of the year for general insurance would be nice!”

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