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Lost & Stolen Cards

If you can’t find your card or you think it might be stolen, act right away.

What to do if your card is lost or stolen:

Report lost or stolen cards as soon as you become aware they are missing. Reporting the loss of a card quickly reduces the risk of unauthorised access to your money. It also means we can get a replacement card to you much sooner!

  • Within Australia:
    Toll free Australia wide on: 1800 621 199
  • Overseas:
    If you are calling from overseas, you can make a collect call from anywhere in the world on:+1 303 967 1090

 

Visa global customer service team:

If you are travelling and don’t have access to money, the Visa Global Customer Service team can help 24/7 with:

  • Registering your lost or stolen card
  • Arranging a replacement card
  • Providing emergency access to cash

 

To locate a Visa Global Customer Assistance service number, click here to visit their website.

 

Are You Eligible?

Get a high rate of return & the freedom to access your money anytime.

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You Won't Regret It

Product is the No Regrets Home Loan, suitable for owner occupied loans over $400K.

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Managing Coronavirus

Temporary closure of Charlestown and Jesmond branches from Monday March 23 2020. Reduced Saturday morning branch operations.

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We’ve Got Your Term Deposit Covered

Deposits >$2K can earn 1.80% in a 5 month term deposit. Limited time only. Conditions apply.

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Need to Make a CCI Insurance Claim?

Follow the link for some important information from QBE, our insurance partner, on making claims at this time.

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Did You Know?

Your total deposits up to $250,000 are guaranteed by the Governments Financial Claims Scheme.

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Life Changing Personal Loans

With a loan for just about everything, you could start living the life you’ve always wanted.

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