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Online Communication Practices

Feel safe with our online communication practices

To safeguard your personal information, we have adopted the following communication practices:

  • We will never ask for your Internet Banking login details or credit card details via phone or email.
  • We will never send you a link to Internet Banking via email.
  • We will never request that your Internet Banking Access Code be communicated to us in any form (not even our staff know your password).
  • Any changes to the web address or to our access sites will only ever be communicated via our authorised website or other formal means.

Furthermore, we will ensure we are always compliant with all online communication legislation and relevant codes of practice. In particular, we will abide by the requirements of the Spam Act 2003.

 

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